Terms and Conditions

Effective Date: March 28, 2026

Welcome to Yucatan Tickets (the "Website"). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this Website.

1. Nature of Services (Affiliate Disclosure)

Yucatán Tickets is an independent travel guide and affiliate resource. We provide curated information, logistical guides, and links to third-party official ticket resellers.

  • Not a Seller: Yucatan Tickets does not sell tickets, provide tours, or operate transportation services.

  • Affiliate Relationship: We may receive a commission from third-party partners when you purchase a ticket through our links. This does not increase the price you pay.

2. Third-Party Transactions & Liability

When you click a link to purchase a ticket (e.g., for Chichén Itzá, Tulum, or Rio Secreto), you are redirected to a third-party platform.

  • Contract of Sale: Your contract for purchase is strictly between you and the Third-Party Reseller.

  • Refunds & Cancellations: Yucatán Tickets has no authority over ticket refunds, date changes, or cancellations. All such requests must be directed to the customer service department of the platform where the purchase was made.

  • Accuracy of Third-Party Data: While we strive for 2026 accuracy, we are not responsible for sudden price changes or availability fluctuations on third-party sites.

3. Accuracy of Information (2026 Logistics)

The Yucatán Peninsula is currently undergoing significant infrastructure changes (e.g., the Tren Maya and Parque del Jaguar).

  • "As-Is" Basis: Information regarding opening hours, bus schedules, and entry fees is provided for informational purposes only.

  • Traveler Responsibility: Travelers are responsible for verifying site status (e.g., weather closures or strike actions) before departure. Yucatán Tickets is not liable for travel expenses incurred due to outdated information.

4. Intellectual Property

All content on this Website—including text, custom maps, and original photography—is the property of Yucatán Tickets and is protected by Mexican and international copyright laws.

  • Limited License: You may print or download content for personal, non-commercial use only.

  • Prohibition: Automated scraping, "crawling" for commercial data, or re-publishing our 2026 guides without written consent is strictly prohibited.

5. Prohibited Use

Users agree not to:

  • Use the Website in any way that breaches Mexican Federal Law or international regulations.

  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.

  • Attempt to gain unauthorized access to our server or any database connected to the Website.

6. Limitation of Liability

To the maximum extent permitted by law, Yucatán Tickets shall not be liable for any direct, indirect, or consequential loss or damage arising from:

  • Injuries sustained at archaeological sites or during tours booked via third-party links.

  • Delays or cancellations involving the Tren Maya or other regional transport.

  • Errors, omissions, or inaccuracies in our travel guides.

7. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Yucatán, Mexico. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Mérida, Yucatán.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time to reflect new 2026 regulations or site features. Continued use of the Website following any changes constitutes your acceptance of the new terms.

9. Absolute Limitation of Liability & Indemnification

Yucatan Tickets operates strictly as an informational and affiliate resource; we are not a tour operator, transport provider, or ticket issuer. By using this Website, you expressly agree that Yucatán Tickets, its owners, and its affiliates shall not be held liable for any direct, indirect, incidental, or consequential loss, injury, or damage resulting from your travel. This includes, but is not limited to:

  • Physical Injury or Death: Any accidents or medical emergencies occurring at archaeological sites, cenotes, or during third-party tours.

  • Logistical Failures: Financial losses due to Tren Maya cancellations, missed bus connections, or sudden site closures by INAH or state authorities.

  • Transaction Disputes: Any issues regarding ticket refunds, double-billing, or invalid vouchers issued by the third-party resellers we link to.

  • Information Inaccuracy: Any reliance on our 2026 guides, maps, or price estimates.

You travel at your own risk. You agree to indemnify and hold harmless Yucatán Tickets from any claims, expenses, or attorney fees arising from your use of the information provided on this Website or your purchase of services through our affiliate links.

💡 Summary for Users (The "Human" Version)

In short: We are a travel blog and guide. We help you find the right tickets and show you how to get there. When you buy a ticket, you are buying it from our partners (like Tiqets or Viator etc), not from us. If you need a refund, you need to talk to them!